World-Class Roadside Assistance Solutions for Automotive Brands
We help leading brands deliver experiences that build trust.
Roadside support plays a defining role in your customers’ experience. Xperigo delivers reliable, brand-aligned service that strengthens loyalty, protects your reputation, and keeps your drivers moving with confidence.
Contact UsLeading automotive brands trust Xperigo to deliver roadside assistance that reflects the quality and care their customers expect.
Coast-to-Coast Coverage Across the U.S. & Canada
Unmatched scale. Unwavering reliability. Coverage you can count on.
Wherever your customers drive, help is never far away. Xperigo’s network of 7,697 service vehicles spans every Canadian province and the continental U.S., including 4,391 tow trucks and 1,270 light service units. From local commutes to cross-country travel, drivers can count on fast, professional support whenever they need a helping hand.
Industry-Leading Satisfaction, Year After Year
95%
Customer Satisfaction
96%
Client Satisfaction
+36
Employee Net Promoter Score
Deliver care and confidence beyond the breakdown with seamless protection and emergency roadside service that keep your customers moving.
Contact UsZero-Disruption Implementation
Zero-Disruption Implementation
Our certified project management team delivers a smooth, customized onboarding process that integrates seamlessly with your existing operations, ensuring your customers experience consistent, uninterrupted service from day one.
24/7 Multilingual Support
24/7 Multilingual Support
Day or night, coast to coast, your customers receive 24/7/365 bilingual service from our Customer Solution Centres. 45% of our agents speak both French and English, with multilingual capabilities for clear communication in every situation.
Award-Winning Service Culture
Award-Winning Service Culture
As a three-time winner of Canada’s Most Admired Corporate Cultures, our team brings empathy, professionalism, and precision to every interaction, ensuring each customer feels cared for, respected, and supported.
Technology Built For Performance at Scale.
A proprietary platform that delivers brand-aligned customer experiences.
The Xperigo Management System (XMS) is our proprietary platform purpose-built to deliver a consistent, brand-aligned experience for your customers. Designed for reliability, scale, and performance, XMS enables customized workflows and mature operational processes, built-in redundancy for uninterrupted service, seamless integration with client systems, direct digital dispatch integration across our entire service provider network, and a seamless, digital journey, from service request through resolution, that supports your brand promise.
Peace of Mind Wherever Your Customers Go
Service Excellence, Guaranteed.
Our 0.3% complaint ratio demonstrates our commitment to quality. Rigorous provider selection, ongoing training, and continuous performance monitoring maintain consistently high customer satisfaction.
Fast, Reliable Response.
Help arrives in 47 minutes on average, with 93% of service arrivals meeting or beating estimates. Drivers stay informed through our digital dispatch system, receiving real-time updates until support arrives.
Every Roadside Problem Solved.
Towing, battery boosts, lockouts, tire changes, fuel delivery, and winching, our trained technicians resolve every roadside emergency quickly and professionally.
Keeping Your Customers Safe.
We are the only provider delivering nationwide safety alerts through CAA’s Safety Cloud®, sending over 3 million alerts each year. Drivers receive early warnings of roadside hazards, improving safety for your customers and for everyone on the road.
Careful Vehicle Handling.
With an industry-leading 0.1% vehicle damage ratio, and 40% of our fleet equipped with flatbeds, we ensure every vehicle is transported safely and with precision care.
Decades of Experience.
Backed by over 30 years supporting automakers and mobility brands, and 100+ years of roadside expertise through the Canadian Automobile Association, our deep industry knowledge you can be assured that your customers receive service that enhances trust and strengthens loyalty.
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One Partner. One Platform. Exceptional Customer Experiences.
True, White-Label Invisibility.
We operate entirely behind the scenes. At every touchpoint, your customers experience only your brand, while we manage the logistics, technology, and service delivery. The result? Stronger customer relationships and brand loyalty without the operational complexity.
Success Through Partnership.
Each client benefits from a dedicated account manager who becomes an extension of your team to ensure our services align with your evolving business objectives.
No-Hassle, Digital Experience.
Your customers stay in control, requesting and tracking service through their preferred channels (mobile apps, web portals, and real-time notifications) for a smooth, hassle-free experience.
Future-Ready Innovation.
Xperigo continuously invests in next-generation technology, from connected car capabilities to robust cybersecurity to AI predictive technology. As part of a global federation of roadside organizations, we continually leverage new technology aimed at optimizing response times and enhancing roadside experiences.
Real-Time Business Intelligence.
Make informed decisions with our robust analytics capabilities, featuring customizable reporting and real-time KPI insights through our secure client portal. Track performance metrics as they happen and identify opportunities to enhance your roadside program.
Going the Extra Mile.
Xperigo goes beyond roadside assistance to enhance your customers' experience. With an extensive selection of curated benefits, including our Tier 1 & 2 customer support services, travel planning, and trip interruption benefits, Xperigo provides added value beyond roadside incidents.
Transform Critical Moments Into Lasting Trust.
Keep Your Customers Moving & Your Brand Loyalty Growing.
Xperigo partners with you to design and deliver roadside assistance programs that reflect your brand’s level of care, dependability, and commitment to customers. Seamless, responsive, and fully aligned with your customer promise, our solutions ensure every roadside moment reinforces trust, builds loyalty, and keeps your customers confidently on the road, wherever they’re headed.
Contact UsEverything You Need to Know About Xperigo’s Roadside Assistance Service
Learn how Xperigo delivers fast, reliable roadside service that enhances your brand and supports your customers everywhere they want to go.
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